SHIPPING POLICY
This Shipping Policy governs the shipment of products purchased from The Dragonfly Boutique to addresses within the United States.
Processing Time
Orders are typically processed and shipped within [1] business days of receiving payment, unless otherwise specified. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We offer the following shipping methods within the United States:
- Standard Shipping: [2] to [5] business days for delivery
Shipping Rates
Shipping rates are calculated based on the weight of the package, shipping method selected, and the destination address. Shipping charges will be displayed at checkout before the completion of your purchase.
Tracking Information
Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. This allows you to track the progress of your package and estimate the delivery date.
Shipping Restrictions
We currently only ship orders within the United States. We do not offer international shipping at this time. Certain items may have shipping restrictions due to size, weight, or content. Any such restrictions will be clearly indicated on the product page.
Delivery Issues
If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer service team at thedragonflylexington@gmail.com as soon as possible. We will work to resolve the issue promptly and ensure your satisfaction.
Address Accuracy
It is the responsibility of the customer to provide accurate and complete shipping information. The Dragonfly Boutique is not responsible for any delays or additional costs incurred due to incorrect or incomplete addresses provided by the customer.
Shipping Disclaimer
While we make every effort to ensure timely delivery of your order, The Dragonfly Boutique cannot guarantee specific delivery dates or times. Delivery times are estimates provided by the shipping carrier and may vary depending on factors beyond our control, such as weather conditions or carrier delays.
Holiday Shipping
During peak seasons or holidays, processing and delivery times may be longer than usual due to increased order volume and carrier delays. We recommend placing orders early to ensure timely delivery during these periods.
By placing an order with The Dragonfly Boutique, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping Policy.
For any questions or concerns regarding shipping, please contact our customer service team at thedragonflylexington@gmail.com
The Dragonfly Boutique reserves the right to modify, alter, or update this Shipping Policy at any time without prior notice. Please review this policy periodically for changes.